Privacy Policy

Last Updated: [11.2025]

Pickly (“Pickly,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use,
share, and protect information when you visit or use our website and services (the “Service”).

1. Information We Collect

1.1 Information You Provide to Us

We may collect information you provide directly, including:

  • Account & contact information: name, email address, phone number, city/state, and account credentials.
  • Buyer inquiries: messages, questions, vehicle preferences, and communications with our team.
  • Seller submissions: vehicle details such as VIN, mileage, location, asking price, title status, photos, and condition notes.
  • Verification & transaction details: documents and confirmations needed to coordinate inspections, delivery, or closing (where applicable).

1.2 Information We Collect Automatically

When you use the Service, we may automatically collect:

  • Device & usage data: IP address, browser type, device identifiers, pages visited, clicks, and time spent.
  • Cookies & similar technologies: to remember preferences, improve performance, and understand usage.

1.3 Payment Information (Bank Transfer)

Pickly accepts platform fees via bank transfer only. When you pay by bank transfer, we may collect and store
transaction-related information such as the sender name, bank name, partial account identifiers, payment reference,
amount, date, and confirmation documents (e.g., transfer receipt).

We do not collect your online banking passwords or full banking credentials through the Website.

2. How We Use Your Information

We use personal information to:

  • provide and operate the Service (including account creation, responding to inquiries, and managing listings),
  • coordinate pre-purchase inspections, inspection scheduling, and provide inspection-related updates,
  • coordinate delivery/logistics and communicate pickup/delivery details,
  • confirm platform fees paid by bank transfer and maintain accounting records,
  • prevent fraud, misuse, and unauthorized activity,
  • improve and personalize the Service,
  • send service-related messages (e.g., confirmations, security alerts, and support replies).

3. How We Share Your Information

We may share information in limited situations, including:

3.1 Service Providers and Partners

We may share necessary information with third parties who help us deliver the Service, such as:

  • Vehicle inspection providers: to schedule and complete inspections and deliver inspection reports.
  • Transport/logistics partners: to coordinate pickup, transport, and delivery.
  • Financing partners (if used): if you request financing, we may share information needed for eligibility checks and processing.
  • IT and hosting providers: to host and maintain our Website and systems.

These partners are authorized to use your information only as necessary to provide services to us.

3.2 Sellers and Buyers

If you are a buyer, we may share limited information with the seller (or dealer) as needed to coordinate inspection, documents,
and closing. If you are a seller, we may share limited information with buyers as needed to coordinate the transaction.

3.3 Legal and Safety Reasons

We may disclose information if required by law or if we believe disclosure is necessary to comply with a legal obligation,
protect rights and safety, prevent fraud, or respond to lawful requests.

4. Cookies and Analytics

We use cookies and similar technologies to operate the Website, remember preferences, improve performance, and understand how users interact with our pages.
You can control cookies through your browser settings. Disabling cookies may affect certain features.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations (including accounting and fraud prevention),
resolve disputes, and enforce our agreements. Retention periods may vary depending on the data type and purpose.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure,
and we cannot guarantee absolute security.

7. Your Choices and Rights

You may request access, correction, or deletion of certain personal information by contacting us. We may need to retain certain data for legal, accounting,
or security reasons.

8. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Users

Pickly operates primarily in the United States. If you access the Service from outside the U.S., you understand that your information may be transferred to
and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes. Your continued use of the Website after updates means you accept the revised policy.

11. Contact

If you have questions about this Privacy Policy, contact us: